{"id":60,"date":"2023-10-19T10:21:34","date_gmt":"2023-10-19T08:21:34","guid":{"rendered":"https:\/\/www.1ereclasse.com\/en\/\/en\/?page_id=60"},"modified":"2023-11-29T15:34:07","modified_gmt":"2023-11-29T14:34:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.1ereclasse.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-4xwg-9c10d05ace6704ed01e2e1ca28dc1070 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-60'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-5rlw-9aa6b70f9d13efbab00f6d908089238f av_one_full  avia-builder-el-1  el_before_av_one_full  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lomovhnp-bf4d5736c6f33726e73e99e9a4f642ab\">\n#top .av-special-heading.av-lomovhnp-bf4d5736c6f33726e73e99e9a4f642ab{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lomovhnp-bf4d5736c6f33726e73e99e9a4f642ab .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lomovhnp-bf4d5736c6f33726e73e99e9a4f642ab .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lomovhnp-bf4d5736c6f33726e73e99e9a4f642ab av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >FAQ<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-12gb0-63952d7c5bf7e7a7839df67bf0209708 av_one_full  avia-builder-el-3  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lomovqru-a510726dc0a0ad166fa4db2ae3de4211\">\n#top .av_textblock_section.av-lomovqru-a510726dc0a0ad166fa4db2ae3de4211 .avia_textblock{\ntext-align:center;\n}\n<\/style>\n<section  class='av_textblock_section av-lomovqru-a510726dc0a0ad166fa4db2ae3de4211 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Please find below your frequent asked questions&#160;:<\/strong><\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-2vts-ec004fc2e7068ba1b142da405a8eeb56 main_color avia-section-default avia-no-border-styling  avia-builder-el-5  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-60'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7zgi4-815f0ab3aa9bc2d82ad9d75ac58168a4\">\n#top .av-special-heading.av-7zgi4-815f0ab3aa9bc2d82ad9d75ac58168a4{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-7zgi4-815f0ab3aa9bc2d82ad9d75ac58168a4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7zgi4-815f0ab3aa9bc2d82ad9d75ac58168a4 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-7zgi4-815f0ab3aa9bc2d82ad9d75ac58168a4 av-special-heading-h2  avia-builder-el-6  el_before_av_toggle_container  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Booking<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='togglecontainer av-lomouhja-4ea37baa0fed9977c933aec0ace205f3  avia-builder-el-7  el_after_av_heading  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-lomotvs9-4-3e24dd6e34ab6afc1e2790ec20f9e035'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-1' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1'>HOW CAN I BOOK A VEHICLE ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><article id=\"post-935\" class=\"post-935 faqs type-faqs status-publish hentry categorie-fags-bookink\">\n<div class=\"entry-content\">\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>Very easy&#160;! You can book over the phone in a few minutes&#160;!<br \/>\nWhen we provide you with a rate for the requested service, you can confirm your approval, by providing us with a credit card, over the phone (all calls will be recorded) or we will send you a credit card form to fill and send us back.<\/p>\n<p>You can also pay online by credit card. If this is your choice we will then send you a secure link.<\/p>\n<p>Booking means that you acknowledge our cancellation policy procedure and rates.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lomotvs9-2-37995e0e0bf32b0414ac3c66c67a5b4e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-2' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2'>IN WHICH CITY OR COUNTRY CAN I BOOK YOUR SERVICES ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We can provide safe and reliable ground transportation service anywhere in the world.<\/p>\n<p>We built through the year a solid affiliate network, that represents us in every part of\u00a0the world .<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lomotvs9-1-6-b36ed59960e286f16827b8a349158fff'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-3' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3'>HOW FAR AHEAD SHOULD I BOOK FOR A SERVICE ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>There are no rules, but please be aware that in case of late request, we may not be able to garantee availability. In any case, we will do our best to provide you with the service you need.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lomotvs9-3-1b38956eb0401acba6a8c12f3040181f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-4' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4'>HOW DO YOU CALCULATE YOUR RATES ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Rates depends on the distance and travel time of the service, as well as location, time of the day or moment of the year, vehicle category and number of passengers to be transported<\/p>\n<p>We only work with strongly selected affiliate in each city. Our rates are negotiated with the most reliable\u00a0and effective affiliates company in each market, we are not looking for the cheapest\u00a0rates with our affiliate but we are always looking for the best services, our\u00a0services will be definitely the best you can experience in each location and will be the best value for money<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lomorq57-1c908223da9c7936f49beb8280ba3ee4'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-5' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5'>HOW CAN I PAY ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>You can pay by bank wire, check or cash.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lomotvs9-1-75393c44af6fcb34ca09367ab2cf7299'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-6' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6'>WHY DO I HAVE TO PROVIDE YOU WITH A CREDIT CARD ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We request a credit card number only to secure your booking.<\/p>\n<p>It\u2019s a safe garanty for us, and it makes it easy for you to give your card once and order forever&#160;!<\/p>\n<p>We like credit card as it\u2019s a secure way for both side to pay and get paid.It\u2019s also the fastest way to handle a booking and to confirm it any where in the world at any time<\/p>\n<p>Credit card details are saved in our offices on\u00a0secure network and charge are made through secure 3D bank system.<\/p>\n<p>We can at your convinience charge the card, prior or after the service. Or we can also invoice you after the service and you\u2019ll pay by bank wire or check.<\/p>\n<p>We use your credit card number as many other industry , H\u00f4tel , car Rental and even some restaurant.<\/p>\n<p>We perform a pre autorisation on the card, that\u201ds mean we don\u201dt charge the card if you don\u2019t want you but just \u201csend a request\u201d to your bank asking for approval if charge were to be maid.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lomotvs9-1-5-072d1e7308f904a9e6af700343bde973'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-7' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7'>WHERE DO I MEET MY CHAUFFEUR AT THE AIRPORT ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Your chauffeur will wait for you at the airport arrival terminal with a sign at your name (\u00a0your logo or company name ). He will be standing right after custom.<\/p>\n<p>If you wish we can also provide a meet and greet service just outside the plane and a hostess helping you with your luggage and through custom clearance. This service must be requested during booking ( but is not available in all airports).<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lomotvs9-1-3-39b9268d8a2058451938416cc860280b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-8' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8'>WHAT DO YOU CALL \u201cAS DIRECTED \/ AT DISPOSAL\u201d ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The word \u201cAt disposal\u201d speaks for itself&#160;!<\/p>\n<p>It means that <strong>the driver is at your disposal<\/strong> for the amount of time you requested. You can go anywhere during this amount of time without needing prior approval from our booking department.<\/p>\n<p>The service is billed on a timely basis with a minimum of hours and includes an amount of kilometers per hour.<\/p>\n<p>The service starts and ends on the same location or on a location near by.<\/p>\n<p>The hourly rate is communicated to you prior services and will be charged accordingly of the number of hours you used or you requested.<\/p>\n<p>Depending on the country we will charge\u00a0<em>garage to garage<\/em>\u00a0time (but it won\u2019t exceed 1 hour extra charge)<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lomotvs9-1-2-b01e487101f698bfb29aea736825091b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-9' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9'>WHAT DO YOU MEAN BY \"TRANSFER\" ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We call a &#8220;transfer&#8221; a &#8220;ride from point A to point B&#8221; with no stop in between and with the fastest route, and without waiting time.<\/p>\n<p>For example&#160;:<\/p>\n<p>A chauffeur welcomes and picks you up at the airport and drops you off in the city near by. There is no stop planned during the ride. Once the driver dropped you off, the service is over. That\u2019s what we call a transfer.<\/p>\n<p>Any other services requested during the transfer service may be billed (any stop on the way , any detour, or services such as picking up passengers on another location\u2026)<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lomotvs9-1-1-cec477eb14e47ea4f723b279acbb661e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-10' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10'>I NEED TO CANCEL MY BOOKING : WILL I BE CHARGED WITH THE FULL AMOUNT?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The cancellation policy is explained to you together with all of our rate proposal.<\/p>\n<p>Cancellation policy may differ regarding the location of the requested services, but please find below our standard cancellation policy&#160;:<\/p>\n<p><strong>Mini Bus, Mini Coach and Coach (Vehicles of more than 9 seats)<\/strong><\/p>\n<ul>\n<li>\u2013 72 hours prior&#160;: 30&#160;% of the invoice will be billed<\/li>\n<li>\u2013 48 hours prior&#160;: 50&#160;% of the invoice will be billed<\/li>\n<li>\u2013 24 hours prior&#160;: 80&#160;% of the invoice will be billed<\/li>\n<\/ul>\n<p><strong>Standard Sedan, Luxury Sedan and Minivans (Vehicles with less than 9 seats)<\/strong><\/p>\n<ul>\n<li>\u2013 48 hours prior&#160;: 30&#160;% of the invoice will be billed<\/li>\n<li>\u2013 24 hours to 6 hours prior&#160;: 50&#160;% of the invoice will be billed<\/li>\n<li>\u2013 6 hours prior (office hours)&#160;: 100&#160;% of the invoice will be billed<\/li>\n<\/ul>\n<p>All cancellations (applying to all vehicle types) will lead to a billing corresponding to 15&#160;% (30\u20ac minimum excluding taxes) of the requested services corresponding to the processing fee. For any cancellation the day of the transport, the entirety of the invoice will be billed. All refunds will be processed after cancellation within 15 days.<\/p>\n<p>For special destination ,\u00a0if a different cancellation Policy\u00a0should apply it will be specified with our price proposal.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-5ld4c-aa7852e5d02d4d95760f515f5886356a main_color avia-section-default avia-no-border-styling  avia-builder-el-8  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-60'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lomprun9-da8e7bbdc7ad03afe2f43c0d49371ca3\">\n#top .av-special-heading.av-lomprun9-da8e7bbdc7ad03afe2f43c0d49371ca3{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lomprun9-da8e7bbdc7ad03afe2f43c0d49371ca3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lomprun9-da8e7bbdc7ad03afe2f43c0d49371ca3 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lomprun9-da8e7bbdc7ad03afe2f43c0d49371ca3 av-special-heading-h2  avia-builder-el-9  el_before_av_toggle_container  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Services<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='togglecontainer av-lompvkec-0bdf8dbd94cd1dbb5416da61217bf348  avia-builder-el-10  el_after_av_heading  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-lompwpig-15-d29201fd54d845fc7fbe1d2ce6e0805b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-11' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-11'>WHY DON\u2019T YOU PROVIDE ME WITH THE CHAUFFEUR DETAILS MORE THAN 24H PRIOR SERVICE ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Our schedules are constantly evolving and providing you with chauffeur details more than 24 hours\u00a0would not be accurate as there are big chances that the chauffeur changes.<\/p>\n<p>If it\u2019s important to\u00a0you to have the chauffeur details more than 24 hours in advance we will do our best.<\/p>\n<p>In any case all informations you may need are available on the +334.913.784.36<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lompwpig-14-7cf45723a366e97fa12dda273ffc431d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-12' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-12'>WHAT\u2019S YOUR POLICY FOR CHAUFFEURS\u2019 OUTFIT ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-12' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><article id=\"post-953\" class=\"post-953 faqs type-faqs status-publish hentry categorie-fags-service\">\n<div class=\"entry-content\">\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>All of our chauffeurs are dressed with dark suits along with ties and white shirts.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<nav class=\"navigation post-navigation\" aria-label=\"Posts\"><\/nav>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lompwpig-10-ac34e3ed573cb958260888c3593872c0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-13' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-13'>DO YOU PROVIDE WITH UMBRELLAS TO BORROW ON BOARD OF THE VEHICLE ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-13' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><article id=\"post-952\" class=\"post-952 faqs type-faqs status-publish hentry categorie-fags-service\">\n<div class=\"entry-content\">\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>We do have umbrellas for you to borrow in our vehicles. You just need to make a request to your chauffeur and he will glad to hand it in to you.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<nav class=\"navigation post-navigation\" aria-label=\"Posts\"><\/nav>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lompwpig-10-4-e30be86a4f62d5bcbb3392d55763b8f8'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-14' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-14'>WILL THE VEHICLE BE PERFECTLY CLEAN ? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-14' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><article id=\"post-951\" class=\"post-951 faqs type-faqs status-publish hentry categorie-fags-service\">\n<div class=\"entry-content\">\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>We clean our vehicles daily for the outside and between each ride for the interior, so yes your vehicles will be in pristine condition.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lompwpig-12-83e3e8a4c15d056c13504d0d08edaaba'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-15' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-15'>HOW RECENT ARE THE VEHICLES?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-15' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Don\u2019t worry about your private vehicle condition. We aim to keep our fleet recent, so the maximum old the vehicle would be is 3 years old.<\/p>\n<p>We keep our vehicles in perfect condition.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lompwpig-12-3-f5cdbef474583a761aaa13db7ad849b9'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-16' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-16'>IS THERE A NON SMOKING POLICY ON BOARD OF YOUR VEHICLES ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-16' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><article id=\"post-948\" class=\"post-948 faqs type-faqs status-publish hentry categorie-fags-service\">\n<div class=\"entry-content\">\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>All of our vehicles are 100&#160;% smoke free.<\/p>\n<p>If the ride you booked is a long ride and you feel like smoking, our driver will be happy to make a stop on the way for you to smoke.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lompt6o4-635e25117436802b15545850c1d6a501'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-17' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-17'>HOW MUCH LUGGAGE CAN I TAKE WITH ME ? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-17' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Please inform us with the number of bags you\u2019ll carry during the booking and we will propose the adequat vehicle.<\/p>\n<p>We recommend one large suit case and one small bag per passenger to fit in all types of vehicle.<br \/>\nIf it were to be more, just let us know during the booking and we will propose the best solution.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lompwpig-12-2-35665d6576e63da03e85318dd3b847e8'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-18' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-18'>MY FLIGHT IS DELAYED, WHAT SHOULD I DO ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-18' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We monitor in real time all the flight, so if your flight were to be delayed we will know it&#160;! Don\u2019t worry, we will take all the arrangments possible and your chauffeur will still be there on your arrival, and no charge will be billed for the time of the delay.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lompwpig-13-3e9a1b0e3c74d8d7269d3c1a495c14b5'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-19' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-19'>WHERE WILL MY CHAUFFEUR WAIT FOR ME AT THE AIRPORT ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-19' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>All the airport are differents, but in most cases you chauffeur will be standing right after the custom with a sign at your name.<\/p>\n<p>If the waiting area were to be different due to airport regulation we will let you know prior your booking.<\/p>\n<p>Please note that you can\u00a0always request a meet and greet service just after exiting the plane.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lompwpig-13-1-220fed357bba0952a0942badcf6e5467'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-20' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-20'>HOW DO I CONTACT MY CHAUFFEUR ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-20' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We will provide you at least 24h prior your service with the Chauffeur name and phone number.<\/p>\n<p>In case you cannot reach your driver contact our 24\/7 line +334.91.37.84.36 and our dispatch team will be happy to assist you.<\/p>\n<p>Please note that any change or booking request cannot be made to the driver but to the dispatch on the +334.91.37.84.36.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_4'  class='avia-section av-7pk0s-83c9631ad80dc8afc0849bd23ec8e33f main_color avia-section-default avia-no-border-styling  avia-builder-el-11  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-60'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lomp40bx-adac19117ee236d3210fa146eb0a0533\">\n#top .av-special-heading.av-lomp40bx-adac19117ee236d3210fa146eb0a0533{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lomp40bx-adac19117ee236d3210fa146eb0a0533 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lomp40bx-adac19117ee236d3210fa146eb0a0533 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lomp40bx-adac19117ee236d3210fa146eb0a0533 av-special-heading-h2  avia-builder-el-12  el_before_av_toggle_container  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Cancellation <span class='special_amp'>&amp;<\/span> conditions<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='togglecontainer av-6wwb4-b50c875ad9e1cb0168bc0f52145fb8ce  avia-builder-el-13  el_after_av_heading  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-62e08-0d7cf32e0e04fcb9684933ddb83454d0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-21' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-21'>HOW CAN I MAKE LAST MINUTE CHANGES ON MY BOOKING ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-21' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Please always make sure to contact us by phone on +33 (0)4 91 37 84 36 or via email at <a href=\"mailto:contact@1ereclasse.com\">contact@1ereclasse.com<\/a>.<\/p>\n<p>The total fees might be changed considering your changes.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-4fu4w-2-cab13fa51ec40630b1cbb8f7659d6cc6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-22' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-22'>MY TRAIN IS IN LATE, WHAT SHALL I DO ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-22' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We supervise train arrivals at all train stations prior to your arrival.<\/p>\n<p>Please contact us on +33 (0)4 91 37 84 36 or via email at contact@1ereclasse.com, in order to warn us with any potential delay so that we can contact your chauffeur directly.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-4fu4w-1-08af95767d6fe717e8393a7b86fb79e9'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-23' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-23'>I NEED TO CANCEL MY BOOKING : WILL I BE CHARGED WITH THE FULL AMOUNT?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-23' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The cancellation policy is explained to you together with all of our rate proposal.<\/p>\n<p>Cancellation policy may differ regarding the location of the requested services, but please find below our standard cancellation policy&#160;:<\/p>\n<p><strong>Mini Bus, Mini Coach and Coach (Vehicles of more than 9 seats)<\/strong><\/p>\n<ul>\n<li>\u2013 72 hours prior&#160;: 30&#160;% of the invoice will be billed<\/li>\n<li>\u2013 48 hours prior&#160;: 50&#160;% of the invoice will be billed<\/li>\n<li>\u2013 24 hours prior&#160;: 80&#160;% of the invoice will be billed<\/li>\n<\/ul>\n<p><strong>Standard Sedan, Luxury Sedan and Minivans (Vehicles with less than 9 seats)<\/strong><\/p>\n<ul>\n<li>\u2013 48 hours prior&#160;: 30&#160;% of the invoice will be billed<\/li>\n<li>\u2013 24 hours to 6 hours prior&#160;: 50&#160;% of the invoice will be billed<\/li>\n<li>\u2013 6 hours prior (office hours)&#160;: 100&#160;% of the invoice will be billed<\/li>\n<\/ul>\n<p>All cancellations (applying to all vehicle types) will lead to a billing corresponding to 15&#160;% (30\u20ac minimum excluding taxes) of the requested services corresponding to the processing fee. For any cancellation the day of the transport, the entirety of the invoice will be billed. All refunds will be processed after cancellation within 15 days.<\/p>\n<p>For special destination ,\u00a0if a different cancellation Policy\u00a0should apply it will be specified with our price proposal.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_5'  class='avia-section av-4urk4-3b2f24aeb4eb7a5e2b377393045b66c6 main_color avia-section-default avia-no-border-styling  avia-builder-el-14  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-60'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lomps7pv-53b424d185e11e1080e73a560a4bb3a8\">\n#top .av-special-heading.av-lomps7pv-53b424d185e11e1080e73a560a4bb3a8{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lomps7pv-53b424d185e11e1080e73a560a4bb3a8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lomps7pv-53b424d185e11e1080e73a560a4bb3a8 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lomps7pv-53b424d185e11e1080e73a560a4bb3a8 av-special-heading-h2  avia-builder-el-15  el_before_av_toggle_container  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Vehicles <span class='special_amp'>&amp;<\/span> Chauffeurs<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='togglecontainer av-49s5o-feaa5ef999546704223284650f0f3e91  avia-builder-el-16  el_after_av_heading  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-3r5k0-75dbf8e431b0e3e681a8cbfb891a1ef7'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-24' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-24'>WHAT\u2019S THE DIFFERENCE BETWEEN A V CLASS AND A VOLKSWAGEN CARAVELLE ? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-24' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>A Classe V can accommodate up to 7 passengers. Two seat arrangements are possible&#160;: In lounge format, the seats face each other. The seats can also be arranged one behind the other. The trunk is very spacious. The windows are tinted, and blackout mesh curtains are available. There is also WiFi, USB ports, and dual-zone air conditioning.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-32s8o-fbe606e666aa024cc9559b7865a4764d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-25' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-25'>WHAT IS THE DIFFERENCE BETWEEN A SEDAN, AN E CLASS AND AN S CLASS ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-25' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><strong>Sedan&#160;:<br \/>\n<\/strong>A sedan is, for us, a standard car&#160;; the models range from a Mercedes Classe C to an Infiniti Q50. These are the least expensive models in our fleet. It features tinted windows, Wi-Fi, and individual USB ports.<\/p>\n<p><strong>E-Class&#160;:<\/strong><br \/>\nThe E-Class is a fully equipped Mercedes. It is spacious, equipped with adjustable electric seats, a panoramic sunroof, tinted windows, Wi-Fi, and individual USB ports.<\/p>\n<p><strong>S-Class&#160;:<\/strong><br \/>\nThe S-Class is a luxurious and very spacious Mercedes. It comes with adjustable electric seats, a panoramic sunroof, tinted windows, blackout mesh curtains, Wi-Fi, and individual USB ports. It also has multiple ambient lighting options.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-affk-f6644c1f2cdbf1c31782652494ebf8d8'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-26' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-26'>WHAT ARE THE ESSENTIALS TO KNOW ABOUT OUR VEHICLES ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-26' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>First Class Transport offers high-end vehicles, only recent models, and perfectly maintained. They are replaced every 3 years. They are black, with tinted windows.<\/p>\n<p>We provide you with fresh water bottles, tissues, refreshing wipes, local and international press, Wi-Fi, umbrellas, and other services you may need. Please let us know the services you would like to avail of to meet all your needs.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1zgt4-717b40de4a9aaac48215f610eea33a82'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-27' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-27'>WHY DO OUR PHONE NUMBERS START WITH +33 09 ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-27' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The phone numbers of the drivers at 09.xx.xx.xx.xx. that we provide to you are IP numbers, which are redirected to our phone system when the drivers are unable to answer.<\/p>\n<p>As our schedules are constantly evolving, the driver assigned to a mission may be replaced at any time. We will make every effort to inform you in advance.<\/p>\n<p>However, thanks to the 09 IP number, even if the driver were to change, the phone number to reach the new driver would remain the same. We appreciate your not contacting the drivers more than one hour before the start of the services.<\/p>\n<p>Our entire team is available to answer any questions or take note of your additional remarks through our 24\/7 telephone service at 04.91.37.84.36.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1qkqw-549d5366d82f3bddf762d6050489e212'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-28' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-28'>WILL OUR CHAUFFEUR BE DISCREET ? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-28' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Our chauffeurs are professional and discreet. They will engage in conversation only if you ask them a question.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-xjrg-3-063e9a07e72ce34cc94f7126ab498edd'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-29' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-29'>HOW OFTEN DO YOU RENEW YOUR FLEET<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-29' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Our goal is to maintain our fleet recent&#160;: all our vehicles have a maximum use of 3 years within our company, then we change them for brand news ones. We keep them in perfect shape and condition. Our maintainance policy is very strict and our priority.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-60","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - 1\u00e8re Classe<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.1ereclasse.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 1\u00e8re Classe\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.1ereclasse.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"1\u00e8re Classe\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-29T14:34:07+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"22 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.1ereclasse.com\/en\/faq\/\",\"url\":\"https:\/\/www.1ereclasse.com\/en\/faq\/\",\"name\":\"FAQ - 1\u00e8re Classe\",\"isPartOf\":{\"@id\":\"https:\/\/www.1ereclasse.com\/en\/#website\"},\"datePublished\":\"2023-10-19T08:21:34+00:00\",\"dateModified\":\"2023-11-29T14:34:07+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.1ereclasse.com\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.1ereclasse.com\/en\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.1ereclasse.com\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.1ereclasse.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.1ereclasse.com\/en\/#website\",\"url\":\"https:\/\/www.1ereclasse.com\/en\/\",\"name\":\"1\u00e8re Classe\",\"description\":\"International Chauffeured Transportation\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.1ereclasse.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - 1\u00e8re Classe","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.1ereclasse.com\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - 1\u00e8re Classe","og_url":"https:\/\/www.1ereclasse.com\/en\/faq\/","og_site_name":"1\u00e8re Classe","article_modified_time":"2023-11-29T14:34:07+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"22 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.1ereclasse.com\/en\/faq\/","url":"https:\/\/www.1ereclasse.com\/en\/faq\/","name":"FAQ - 1\u00e8re Classe","isPartOf":{"@id":"https:\/\/www.1ereclasse.com\/en\/#website"},"datePublished":"2023-10-19T08:21:34+00:00","dateModified":"2023-11-29T14:34:07+00:00","breadcrumb":{"@id":"https:\/\/www.1ereclasse.com\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.1ereclasse.com\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.1ereclasse.com\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.1ereclasse.com\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/www.1ereclasse.com\/en\/#website","url":"https:\/\/www.1ereclasse.com\/en\/","name":"1\u00e8re Classe","description":"International Chauffeured Transportation","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.1ereclasse.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.1ereclasse.com\/en\/wp-json\/wp\/v2\/pages\/60","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.1ereclasse.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.1ereclasse.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.1ereclasse.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.1ereclasse.com\/en\/wp-json\/wp\/v2\/comments?post=60"}],"version-history":[{"count":18,"href":"https:\/\/www.1ereclasse.com\/en\/wp-json\/wp\/v2\/pages\/60\/revisions"}],"predecessor-version":[{"id":3861,"href":"https:\/\/www.1ereclasse.com\/en\/wp-json\/wp\/v2\/pages\/60\/revisions\/3861"}],"wp:attachment":[{"href":"https:\/\/www.1ereclasse.com\/en\/wp-json\/wp\/v2\/media?parent=60"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}